Etiquette
If you are interested in starting this program at your school or organization, contact us and we will find the right specialist for you.
Soft skills and good manners are one of the most valued assets in an increasingly interdependent, mulitcultural society. In this course, participants will not only learn how to introduce themselves and their friends, they will explore appropriate language for quotidian and special occasions, how to enter and leave conversations, proper table behavior for different scenarios, effective strategies for conflict resolution and negotiation, the importance of tone, expression and body language in every social interaction and why social skills are essential to a successful life.
Syllabus
Introduction to etiquette
What is etiquette? Why is it important?
Introductions
How to make a good first impression
Interpersonal etiquette
Behavior at school, at home, on playdates and at special events
The public Space
General guidelines for spaces shared by everyone
Conflict Resolution
Guidelines for managing sticky situations
Negotiation
How to find solutions based on mutual interest and mutual benefit
Netiquette
Guidelines for online interaction
Phone etiquette
Texting, Calling, Facetime, phone safety and more
Dining Etiquette
Informal occasions
Dining Etiquette
Formal occasions
Entrances and exits
Starting, maintaining and exiting interactions